Presenter: Ben Koh, MCC
A conversation that delivers impact, first and foremost is a focused and directed conversation. We will explore ways to integrate the Focused Conversation Method developed by the Institute of Cultural Affairs (ICA) that helps people reflect through a series of question at four levels: objective, reflective, interpretative and decisional (ORID), to engage in a deeper, meaningful conversation.
Key Learning Objectives:
- Understand the essential characteristic of ORID questions
- Explore the fundamental of establishing agreement
- Learn how to use the ORID to create a meaningful focus
7.00AM UK I 8.00AM France I 9.00AM Romania I 10.00AM Uganda I 11.00AM UAE I 12.30PM India I 8.00PM New Zealand